Frequently Asked Questions

Everything you need to know about your SPELAB shopping experience.

How can I track my order?

Once your order has shipped, you will receive an email notification with a tracking number and a link to our tracking portal. Please allow 24-48 hours for the tracking information to update.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Center to initiate a request and receive your prepaid shipping label.

Do you ship internationally?

Yes, SPELAB ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

At SPELAB, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with fair-trade certified factories.